Vivian Correa
Head Operations at SPARSH Foundation – SPARSH Group of Hospitals
- Bangalore, Karnataka, India
- viviancorea@gmail.com
- +91 96325-89040
Experienced leader with 22 years of expertise in driving large-scale programs and implementing CSR initiatives across diverse sectors. Skilled in Health, Communication, CSR, and NGO management.
Experience
Head Operations
Sep 2022 – Jun 2023
- Implemented and drove the operations of group hospitals for various medical care programs, ensuring smooth day-to-day operations and adherence to performance standards. Resulted in improved healthcare services for the poor, children, women, seniors, and the community.
- Led the end-to-end implementation of programs in multiple verticals, including emergency care and community engagement. Successfully developed and monitored key performance indicators, resulting in effective program outcomes and measurable impact.
- Planned and monitored budgets, closely tracking operating and financial results against plans. Ensured optimal allocation of resources and financial stability for the organization.
- Managed effective communication and built alliances with stakeholders, both internal and external, including CSR and government agencies. Facilitated strong relationships with stakeholders and enhanced collaboration for improved outcomes.
Program Director
Sep 2021 – Sep 2022
- Spearheaded a team of 49 people to ensure smooth day-to-day operations of a non-profit social impact organization, resulting in efficient and effective service delivery.
- Designed and implemented knowledge management systems for COVID Pandemic management and water rejuvenation bodies in Maharashtra and Karnataka, leading to improved disease prevention and water conservation.
- Planned and drove the implementation of Disaster Response, COVID Free villages, and Watershed Management Programs, making strategic decisions and ensuring alignment with organizational objectives, resulting in successful program outcomes and impact.
- Managed the end-to-end implementation of programs in various verticals, including Disaster Response, Watershed Management, and Community Engagement, monitoring key performance indicators and status updates, and effectively communicating with stakeholders for enhanced collaboration and progress.
- Played a key role in budget preparation, knowledge management, monitoring financial results, and taking corrective measures to achieve financial objectives, contributing to the overall financial sustainability and growth of the organization.
Program Consultant Director
Jan 2018 – Feb 2021
- Provided direction and leadership to a team of directors and management for implementing various education and health programs.
- Ensured impactful results in grades with STEM programs in government schools and upskilling of youth and women in the community.
- Planned, drove, and implemented operations of education, health, disaster response, environment, and watershed management programs in Karnataka.
- Led and managed the end-to-end implementation of programs in all verticals such as health, education, disaster response, watershed management, and community engagement.
- Prepared budgets, closely monitored operating and financial results against plans and budgets, and informed the Board of significant changes to achieve financial objectives.
Project Director
Dec 2016 – Dec 2017
- Supported top management in developing and directing strategy for building the company's foundation and driving operations and growth.
- Led a team of 100+ employees, including 21 direct reports and 80 indirect reports.
- Established safe drinking water stations and improved access to healthcare and government entitlements.
- Managed project planning, development, review, and monitoring to ensure on-time, on-budget, and scope-compliant delivery of organizational projects.
- Planned, organized, and directed project completion.
- Delivered projects within established timeframes and budgets.
- Oversaw end-to-end operations by conceptualizing and supervising day-to-day activities, and implementing operational processes.
- Communicated and explained new directives, policies, or procedures to the managing board for major changes.
- Ensured smooth operations and alignment with organizational goals.
- Handled budgeting activities to achieve financial objectives.
- Planned, directed, implemented, monitored, and forecasted budgets.
- Collaborated with the finance and legal departments to achieve financial goals.
- Built and maintained stakeholder relationships with government entities in various departments.
- Managed relations with the Department of Health, Water and Sanitation, Public Works Department, and Department of Land and Revenue, among others.
- Ensured positive relationships and effective collaboration with key stakeholders.
- Supervised staff from different departments and provided constructive feedback.
- Managed and supported a diverse team.
- Fostered a positive work environment and promoted professional growth.
CONSULTANT-PROJECT & PROGRAM ASSESSOR -
Mar 2016 – Nov 2016
- Planned and assessed implementation and rollout projects in healthcare, education, livelihood creation, and youth empowerment.
- Achieved successful project implementations and rollouts, resulting in positive outcomes for communities and stakeholders.
- Evaluated and assessed NGO management projects for corporate social responsibility.
- Provided valuable insights that helped organizations make informed decisions and improve their social responsibility initiatives.
- Led process assessment and regulatory affairs, while strategically planning and coordinating efforts to monitor and evaluate project activities.
- Ensured compliance with regulations and achieved project goals through effective coordination and monitoring.
- Advised resource mobilization, finance, and grants management teams based on social audit findings.
- Guided teams in making informed decisions on resource allocation, resulting in improved financial management and increased efficiency.
- Provided expertise in knowledge management, supporting teams in effectively capturing, organizing, and utilizing knowledge.
- Enhanced knowledge sharing and utilization across the organization, leading to improved performance and innovation.
PROJECT MANAGER |
Apr 2014 – Mar 2016
- Provided direction and leadership to team in south India for steering implementation and operations of various education skill enterprise, education, access to health programs.
- Directed and led a team in South India to successfully implement and operate education and health programs, ensuring access to necessary resources and services.
- Implemented and drove operations of education, health, in South India, making decisions for implementation activities, setting strategic goals & implementation processes, and ensuring that the implementing objectives & standards of performance are not only understood but owned by management and all other employees.
- Successfully planned and executed the implementation of education and health programs in South India, effectively aligning the activities with strategic goals and ensuring that objectives and performance standards were embraced by management and employees.
- Led and managed the end-to-end implementation of programs in all verticals such as Health, Education, and Community Engagement. Developed, monitored, and communicated key performance indicators and status to stakeholders CSR, overseeing the entire project journey from defining LFA, processes, indicators, output, outcome till impact measurement.
- Took charge of the complete implementation of programs in Health, Education, and Community Engagement, monitoring and communicating key performance indicators and status to stakeholders. Oversaw the entire project journey, including defining objectives, measuring impact, and ensuring alignment with desired outcomes.
- Led, managed, and motivated the implementing team to deliver high-performance results and ensure the achievement of objectives & strategic plans; organized appropriate training and development in line with the company succession plan and training matrix.
- Provided effective leadership and guidance to the implementing team, resulting in high-performance outcomes and the successful achievement of objectives and strategic plans. Implemented targeted training and development initiatives in alignment with the company succession plan and training matrix.
Program Manager
Sep 2013 – Mar 2014
- Supported top management in developing and directing strategy for building the CLHIV program and overseeing project operations and growth.
- Led a stakeholder team of 10 NGOs to ensure the well-being of CLHIV individuals and organized a marathon in their favor with the sports federation of India.
- Planned, organized, and directed project completion in accordance with timelines, budgets, and scope.
- Played a key role in project planning, development, and review to ensure successful project outcomes.
- Managed budgets with the finance and legal team to achieve financial objectives.
- Planned, controlled, monitored, and forecasted budgets to ensure financial success and resource allocation.
- Built and maintained government relations with the Department of Health, KSAPS, and other stakeholders, including CSR.
- Established strong relationships to enhance collaboration and support for the CLHIV program.
STATE PROGRAM COORDINATOR
Feb 2010 – Jun 2013
- Provided direction and leadership to a team of 260 with 42 management personnel.
- Steered implementation and operations of various education skill enterprise, social enterprise, health programs Projects singlehandedly.
- Led and managed the end-to-end implementation of programs in all verticals such as Health, Education, environment and Community Engagement.
- Planned, drove, and implemented operations of education, health, and social Enterprise in Karnataka.
- Provided technical support in preparing budgets and closely monitored operating results against plans and budgets.
Program Coordinator
Aug 2008 – Nov 2009
- Implemented operations of education and health programs in Karnataka, setting strategic goals and ensuring standards of performance were understood and owned by management and employees.
- Led and managed the end-to-end implementation of programs in various verticals, such as health, education, and community engagement. Developed and communicated key performance indicators and status to stakeholders, including CSR and government liaison.
- Conceptualized and oversaw the day-to-day activities of the program, setting up operations processes and effectively communicating new directives, policies, and procedures to program directors and staff.
- Facilitated effective communication with stakeholders at all levels, maintaining strong alliances and relationships with internal and external partners and institutions.
- Provided technical support in recruitment, training, and program implementation, ensuring the achievement of objectives and strategic plans.
Program Coordinator
Feb 2008 – Jul 2008
- Supported the founder in developing and directing strategy towards building up the foundation and directed operations and growth of the company.
- Involved in project planning, development, review, and monitoring to ensure timely completion of projects and adherence to the scope.
- Conceptualized and oversaw day-to-day activities of the company, formalized operations process, and communicated and explained new directives, policies, or procedures to the board for major changes.
HR Credit collections and sales
Sep 1999 – Aug 2007
- Team Management: Supervised staff sales and credit and collections teams, providing constructive feedback and leading the recruitment of potential candidates. Improved team productivity and efficiency, resulting in increased sales and reduced collection times.
- End-to-End Operations: Conceptualized and oversaw the day-to-day activities of the company, establishing and communicating new directives, policies, and procedures to the board. Implemented streamlined operations processes, leading to improved efficiency and cost savings.
Awards
Certificate of Apprecitaion
Jul 2022
Development of Knowledge Management Systems for water programs, and for succesful completion of Phase -1 Rejuvenation of water bodies program in Maharastra and Karnataka.
Certificate of Apprecitaion
Jun 2013
Outstanding contribution and commitment to Global Fund HIV/AIDS Programme at Population Foundation of India