Thiyagarajan S

• Managing the order and Supply chain management in SAP SD as per the client's requirements.
• Handling the Technology, Computing and Mobility business units which contain Networking, Software security, Commercial PC, Apple and Android products
• Collaborating with Cluster sales team, Business Heads and Delivery managers to meet the business deliverables.
• Handling the projects in cloud-related services like AWS, SaaS, Google and Microsoft.
• Active Involvement in Leadership meetings, team Management and Resource planning.
• Handling the B2B and stock and sell products related to Outbound business processes as per the partner and sales requirements.
• Handling the business meeting calls with clients and stakeholders regarding project progression and discussions on the new proposals.
• Performing the Monthly KPI reporting, responsible for accurate data gathering and reporting and proactive communications to stakeholders in case of exigencies.
• Performing the OTC Process in SAP SD which includes order creation, Invoicing, and credit and debit memos.
• Responsible for publishing timely, accurate, concise, and actionable project reports to the senior leadership team.

• Managing the E2E Projects in the SAP Sales & Distribution Module by understanding the expectations of clients with the help of MSA and SOW operations of Global Competency Services.
• Handled support projects which belong to southern European countries like Spain and Italy
• Performing the OTC Process in SAP SD which includes order creation, Invoicing, credit and debit memo
• Handling the team to deliver effective services to stakeholders and working closely with Business and operations stakeholders for requirement analysis.
• Involved in the support and configuration process of SAP SD whenever there is a requirement from the client side.
• Problem-solving and System Testing including UAT and bug fixes
• Drive the change management process in ongoing projects as per the client's expectations.
• Performing the Monthly KPI reporting, responsible for accurate data gathering and reporting and proactive communications to stakeholders in case of exigencies
• Handling the status call weekly and monthly with clients and stakeholders regarding project progression and discussing on the new proposals

• Monitoring the jobs that run in the Mainframe in various Time group cycles and making enhancements in the job.
• Handling a team of 5 members and assigning the project activities to them and ensuring all key metrics of performance as per the Client SLA are met and exceeded.
• Provides training and coaching to team members on processes, procedures, and technical instructions.
• Checking the daily volume trend and making sure that is completed by the end of the day without any issues
• Conducting daily huddles with team members to discuss the action item for the day and the challenges faced by the team
• Sending reports to the supporting team daily regarding the job status and bugs found during monitoring

• Worked in SAP Sales and Distribution Module for creating Contracts for HP Products.
• Handled various software and hardware-related quotes as per client requisition.
• Publishing daily and weekly reports as per the stakeholder requirement to review the volume trend.

Work Description:

• Worked on the Greenlake project for Israel country transition, which involved the implementation of Greenlake solutions for various organizations in Israel.
• Collaborated with a team of professionals to design and deploy Greenlake solutions tailored to the specific needs of each organization.
• Conducted thorough analysis and assessment of existing infrastructure and systems to identify areas of improvement and optimization.
• Utilized various tools and technologies to migrate organizations' on-premises infrastructure to Greenlake, ensuring seamless transition is done.

Impact:

• Led the transition of Israel country to the Greenlake project, resulting in significant improvements in efficiency and sustainability.
• Implemented innovative solutions and technologies to optimize energy consumption and reduce carbon emissions, leading to a greener and more environmentally friendly infrastructure.
• Collaborated with cross-functional teams to ensure a smooth transition process, minimizing disruptions and ensuring business continuity.
• Successfully managed the project timeline and budget, delivering the Greenlake project on time and within allocated resources.

Winner of Infosys Star Performance Award for Stellar performance and critical contribution to achieving organizational Goals

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