SIVANANTHAMOORTHI

• Greeted guests warmly and took accurate food and beverage orders, resulting in a positive dining experience and increased customer satisfaction.
• Addressed guest inquiries and complaints professionally while anticipating their needs, leading to a notable improvement in guest retention and loyalty.
• Monitored stock levels for food, beverages, and supplies and reported shortages to management, which ensured consistent availability of menu items and minimized service delays.

Maintained comprehensive knowledge of menu items and service standards, leading to enhanced guest experiences through informed recommendations and seamless service.

Ensured beverage stations were consistently stocked and sanitized, resulting in improved operational efficiency and increased guest satisfaction.

Delivered food from the galley to restaurant stations and replenished essential items proactively, which minimized wait times and exceeded guest expectations.

• Greeted and seated guests while providing menu information to ensure a warm welcome and enhance customer satisfaction from the onset of their dining experience.
• Set tables with appropriate tableware, linens, and condiments to create an inviting atmosphere and elevate the overall dining experience.
• Assisted in preparing tables for service and setting up banquet functions to support seamless operations and ensure successful events and customer enjoyment.