Saravanakumar P

• As an Area Manager, I am handling 6 stores with 50 staff members, ensuring optimal performance through weekly monitoring and reporting. I prioritized government document compliance and conducted regular Restaurant Excellence audits to achieve a 90%+ rating. By overseeing food costs, menu mix sales, and purchase orders, I improved store performance. I also addressed customer concerns and ensured staff training on company standards.

As a City Operations Manager, I was responsible for handling 20 stores located in Tamil Nadu and Kerala. I was closely collaborating with franchisee owners to ensure smooth sales and operations. with strong leadership communication, and analytical skills to drive efficiency and profitability across the stores.

As an Area Manager, I successfully handled 5 stores with 60 staff members, conducting regular appraisals and closely working with them to improve performance. I excelled in recruiting and training teams and approached corporate offices for bulk orders to maximize sales. I also prepared profit and loss statements, conducted monthly meetings to enhance performance, and ensured customer satisfaction. Additionally, I planned new menus and implemented LSM activities to drive success.

As a Senior Assistant Manager I was responsible for handling a store with a team of 35 staff members. i was responsible for training the staff on upselling and suggestive selling techniques, monitor cash and inventory management, and setting individual targets for the team. also giving training on customer service and hospitality. with strong leadership skills, proficiency in inventory management, and the ability to motivate and train a team.

As a Store Manager, I was responsible for overseeing the operations of a store with a team of 10 staff members. My main duties will include driving daily sales and purchase orders, managing staff allocation and schedules, and monitoring customer feedback for cakes. I was focused on maximizing store sales through customized cake sales. with Strong organizational and communication skills

As a Training Assistant Manager, I have successfully managed a team of 12 members, overseeing day-to-day operations, cash, and inventory management. I have been responsible for driving sales through suggestive selling and upselling techniques, while also focusing on achieving better food cost. Additionally, I have cross-trained staff in all stations to enhance productivity and maximize staff performance

As a Brew Master, I excelled in providing exceptional customer service and ensuring customer satisfaction. I demonstrated my expertise in preparing delicious coffees according to standard recipes, maximizing taste. Additionally, I showcased my skills in suggestive selling and upselling. I was also responsible for maintaining cleanliness and hygiene in the cafe.

As a Brew Master, I was recognized as the Best Employee of the Month in September 2008 for my extraordinary achievements in merchandise sales and achieving new year sales. My photo was prominently displayed in over 50 stores of Cafe Coffee Day in Chennai. I possess exceptional skills in sales, merchandising, and achieving targets.

As a Area Manager at Tri Nei borly Company in Saudi Arabia, I was honored with the Best Area Manager of the Quarter certificate by the General Manager. For Achieving exceptional results, with a success rate of 90% and above across my 3 stores, I demonstrated my expertise in effectively managing and optimizing operations.