Sarath kumar
Support Specialist at NielsenIQ
- Bangalore, Karnataka, India
- sarathkumar.sagadevan@gmail.com
- +91 99405-17158
I am a highly motivated and independent professional who thrives on intellectually stimulating work. I excel through my smart work ethic and contribute effectively to both individual and group projects, enhancing value for the organization and myself.
Experience
Support Specialist
Nov 2020 – Sep 2022
- Worked as a Support Specialist in NIQ, specializing in the OGRDS system.
- Streamlined the process of receiving and processing exceptions in the autocoding module, ensuring efficient delivery to end consumers.
- Created Database Objects such as Tables, Views, Sequences, Synonyms, Stored Procedures, Functions, Packages, and Cursors as per business requirements.
- Developed a robust database architecture, optimizing data retrieval and storage processes for improved performance.
- Proficient in Ref cursor, bulk collect, PLSQL Collections, Dynamic SQL, Exception handling, Indexes, and correlated subqueries.
- Utilized advanced PL/SQL techniques, such as Ref cursor and bulk collect, to enhance the efficiency and accuracy of data processing.
- Experienced in debugging and tuning PL/SQL code using Explain plan for Oracle database. Utilized SQL loader for loading data from interfacing application flat files.
- Identified and resolved performance bottlenecks in the PL/SQL code, resulting in significant improvements in database query execution time.
- Collaborated with cross-functional teams to gather requirements and provide timely and accurate data solutions.
- Fostered effective communication and ensured alignment between technical and business teams, resulting in seamless integration of data solutions into existing business processes.
Software Engineer
Jun 2018 – Oct 2020
- Created a responsive web application using MERN & PERN stack to enhance user experience and improve overall performance.
- Acted as module owner for the orders and payments module, allowing salespeople to easily track their orders and incentives, resulting in increased sales and improved efficiency.
- Utilized multiple react libraries to develop innovative features and improve usability of the web application.
- Built and deployed the Appraisal builder & leaderboard modules from scratch, providing a streamlined system for performance evaluation and recognition.
- Integrated third-party vendor APIs, such as digio and SendGrid, to enable seamless document verification and e-signature capabilities, optimizing workflow and enhancing security.
Business Process Associate
Jun 2018 – Jul 2020
- Module owner for the autocoding, surgery, and reports jobs, ensuring smooth and efficient operation.
- Proficient in debugging production issues and skillful at backtracing code to identify and resolve bugs, minimizing system downtime and improving overall performance.
- Subject Matter Expert (SME) for autocoding in Ogrds, responsible for receiving and processing exceptions and effectively communicating them to end consumers, contributing to seamless data flow and accurate coding.
- Created various SQL objects, including tables, views, sequences, synonyms, stored procedures, functions, packages, and cursors, aligned with business requirements, enabling efficient data management and manipulation.
- Skilled in using Ref cursors, bulk collect, PL/SQL collections, dynamic SQL, exception handling, indexes, and correlated subqueries, enhancing query performance and optimizing database operations.
- Proficient in debugging and tuning PL/SQL code using Explain plan for Oracle, ensuring efficient and effective execution of database operations.
Technical Associate
Jan 2015 – Jun 2018
- Developed internal tools for the publishing domain.
Improved efficiency and accuracy in the publishing process.
- Utilized Xmetal tool and XML files to publish books into e-pub format.
Streamlined the publishing process and enhanced the quality of e-books.
- Built an in-house application using HTML, CSS, and JavaScript.
Improved productivity by providing a user-friendly tool for internal teams.
- Provided 24/7 support in highly demanding environments.
Ensured uninterrupted operations and minimized downtime for critical processes.
- Prepared design documents, detail design documents, table architecture, and use cases documents.
Facilitated smooth project execution by providing comprehensive documentation for reference.