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Prabhu Kuppusamy

Specialist at HCL Technologies

Experienced professional specializing in optimizing network infrastructure, improving system efficiency, and providing exceptional technical support. Committed to utilizing technology to enhance productivity and ensure top-notch security for organizations.

Experience

Desktop Support ENGG

Installation and troubleshooting of operating systems like windows XP

PC Assembling, Troubleshooting and configuration

Configuring email client like Outlook Express &Outlook 2000/2003

Troubleshooting hardware and OS related problems

Installing, troubleshooting and configuring network printer

Installation of switches and LAN cabling Connectivity.

FMS ENGG

Directed the implementation and performance tuning of Windows 2003 Server environment for client’s global operations. Solved Network Related issues.Maintained composure and patience in face of difficult customer.Helped customers track and ship packages, responding to

An average of 50 calls per day.Trained new employees and explained protocols clear

Senior Executive

Strong technical background in networking, operating system,system administration and performance monitoring.LAN/WAN troubleshooting and diagnosis, private and public administration.Performing Backup and Restoration of Servers and User systems.Ensuring a clean, safe and friendly working environment.OS Installation windows and Linux operating system

Specialist

We use the discovery tool BMC ADDM (Application Discovery and Dependency Mapping) for Discovering the servers & applications for various customers like Volvo, LEO & Techem domain.I am involved in configuring the BMC OS in VM’s and trying to access via Citrix Tool.Work on technical issues.Worked on BMC Versions 11.03, 12.0, 12.1(20.8), 21.1 & 22.1.

Projects

colleage management system

  • HTML
  • CSS
  • visual basic
  • sql

Work:

Impact:

Awards

Superstar Award

Best Service & Healthy Customer Interaction.