Naseer Akbar

• Implemented comprehensive loss prevention strategies in both format retail stores and warehouses to minimize inventory shrinkage and create a secure environment.
• Conducted audits of inventory counts, with a special focus on identifying variances from actual sales.
• Assisted in data entry, handled deliveries, managed negatives, and executed pack-away procedures to maintain accurate point-of-sale (POS) inventory.
• Conducted regular patrols and surveillance to identify potential theft, fraud, and safety hazards, taking proactive measures to mitigate risks.
• Utilized CCTV systems and data analysis to monitor activities, investigate incidents, and detect irregularities for timely intervention.
• Collaborated closely with store and warehouse management to enhance security protocols, policies, and procedures to safeguard assets and personnel.
• Conducted thorough investigations into theft, fraud, policy violations, and workplace accidents, documenting findings and

coordinating with law enforcement when necessary.

• Provided training to employees on loss prevention techniques, security awareness, and emergency response procedures,

fostering a culture of vigilance and compliance.

• Managed access control measures, monitored entrances and exits, and conducted regular audits to prevent unauthorized

access and ensure strict adherence to security protocols. Responded promptly to customer and employee concerns, providing exceptional service while maintaining a balance with loss prevention objectives.

• Providing valuable input to enhance the efficiency, procedures, and effectiveness of an evolving Internal Controls organization.
• Skilfully preparing accurate, well-organized, and concise reports and work-papers.
• Demonstrating knowledge of accounting and finance principles.
• Actively participating in the annual risk assessment process and review planning.
• Engaging with stakeholders at all levels, including interactions with executives up to the CFO, to review and communicate findings and recommendations.
• Observing month-end inventory counts to ensure accuracy and compliance.
• Willingness to travel domestically, averaging 30-50% of the time, to fulfill job requirements.
• Promoting positive working relationships with both internal clients and team members.
• Assisting in testing the operating effectiveness of various internal controls.
• Contributing to the documentation of business processes for improved transparency and accountability.

• Effectively lead and manage teams, focusing on training and development to enhance their skills and performance.
• Ensure the completeness of documentation and resolve queries efficiently to streamline central operations.
• Oversee stock-take planning, scheduling, manpower allocation, and process adherence for efficient inventory management.
• Head the team responsible for conducting comprehensive audits across various areas of operation.
• Proactively address and resolve business issues and queries to maintain smooth operations.
• Conduct periodic meetings with Store Managers and Area Managers to discuss Inventory Audit Reports, Business Impact Reports, Shrinkage analysis, Action taken Reports, and ABC Inventory analysis, while also providing insights and recommendations.
• Draft action plans to control shrinkage and enhance article-level accuracy, addressing issues like DAD, Negative Inventory, Manual Punching, and D&E articles, and ensuring reconciliation.
• Hold quarterly SAMIKSHA meetings with the Business team to review shrinkage analysis, Standard Operating Procedures, and process guidelines.
• Lead recruitment efforts and develop training roadmaps for on-the-job training for new team members. Develop, train, and conduct performance appraisals for team members to maintain high standards of performance and growth.

• Managed the daily operations of the store, focusing on high volume customer service, profit and loss management, and the

establishment, monitoring, and achievement of sales goals.

• Maintained proper inventory levels through efficient ordering of seasonal and vendor products, ensuring accurate counts in each department.
• Implemented stringent safety procedures, resulting in significant reductions in employee and customer incidents.
• Assisted in data entry, handled freight deliveries, managed negatives, and executed pack-away procedures to maintain

accurate point-of-sale (POS) inventory.

• Conducted daily inspections of merchandise, identifying potentially damaged items from the previous day or supplier deliveries.
• Addressed customer concerns related to product quality, payment issues, service matters, advanced product reservations, and inquiries about discounting policies.
• Ensured cleanliness, professional organization, and an appealing appearance throughout the store, including the entrance, cashiering area, store floor, and restrooms. Managed daily and monthly administrative reporting, providing valuable insights into store performance and trends.

• Greeted, welcomed, and assisted customers daily providing high-quality service.
• Managed daily store operations, including opening and closing according to personnel schedules.
• Led efforts in profit and loss management, set and monitored sales goals, and implemented strategies to drive sales.
• Prepared daily and monthly administrative reports, contributing to a comprehensive understanding of store performance.
• Hired, trained, supervised, motivated, and developed employees to ensure a high-performing team.
• Maintained the store’s appearance and merchandising, incorporating ongoing marketing campaigns to attract customers.
• Effectively delegated responsibilities and ensured timely completion of management division tasks and responsibilities.
• Achieved a significant reduction in shrink results, decreasing from 3.2 percent to 1.50 percent within one year. Ensured cleanliness, professional organization, and an appealing appearance throughout the store, including the entrance, cashiering area, and store floor.

Reliance Retail Limited recognizes the dedication, sincerity and selfless service as a part of the team Security and Loss Prevention (South Zone).

Selected as a National champ for a new application (IMS Inventory management system) rollout in India.

Conducted and handled stock-take audits in all Future Group stores in South India.

Implemented new processes which reduced shrinkage in the stores & warehouse.

Trained the team members regarding services and new process launches.