Nachimuthu Devaraj

• Handled Windows based Server and Client Operating Systems to ensure smooth operations and efficient user experience.
• Created Microsft 365 User Mail IDs for enhanced communication and collaboration within the organization.
• Installed On-Premises Servers to facilitate secure and reliable data storage and retrieval.
• Supported Active Directory Servers to ensure seamless user authentication and access management.
• Installed SAP in Remote Desktop Users' machines, enabling them to effectively utilize the software for business processes.
• Maintained and troubleshooted VPN Networks to ensure secure and uninterrupted remote access to company resources.
• Configured and troubleshot Network printers & Scanners to facilitate efficient document management.
• Provided software and hardware support, as well as replacement services, to resolve technical issues promptly.
• Utilized ITSM Ticketing Tool System to track and resolve user requests and incidents in a timely manner.
• Configured SQL databases, including backup and restore operations, to ensure data integrity and availability.
• Demonstrated working knowledge in Sophos Firewall for effective network security management.
• Utilized Bio Metric Device (ESSL) for secure and efficient employee attendance tracking.
• Managed Seqrite Patch Update & Configuration in Client PCs to ensure up-to-date security patches and software versions.
• Configured and managed NAS Backup based on business requirements to ensure reliable and secure data backup.
• Coordinated and executed a Hardware inventory process to track and manage company assets effectively.
• Supported budget forecasting, financial risk management, and cost allocation of hardware spend to optimize resource allocation.
• Planned, recorded, audited, and maintained Asset information to ensure accurate asset tracking and management.
• Implemented the service Asset management policy and standards to ensure compliance and consistency.
• Ensured Asset management standards and procedures were followed to streamline asset tracking and inventory management.
• Provided reports, including management reports, to offer insights into asset utilization and performance.
• Self-managed and committed to working in a fast-paced environment to meet project timelines and deliverables.
• Configured computers based on business requirements and resolved hardware and network application issues efficiently.

• Managed Switches: Configured and maintained a network of managed switches, ensuring seamless connectivity and efficient data transfer. Improved network performance and reduced downtime by 30%.
• Networking Skills: Implemented and monitored network security protocols, including firewalls and intrusion detection systems. Enhanced network security and protected sensitive data from unauthorized access.
• Hardware Support and Services: Provided technical troubleshooting and support for desktop and laptop hardware issues. Resolved hardware problems promptly, minimizing productivity loss and ensuring smooth operation.
• Laptop User Warranty Support: Managed warranty claims and provided timely support to laptop users, coordinating with manufacturers and service providers. Streamlined warranty processes and ensured swift resolution for users, minimizing downtime.
• Desktop and Laptop Service Work: Conducted routine maintenance and repairs for desktops and laptops, diagnosing and resolving hardware and software issues. Optimized system performance and extended the lifespan of equipment, reducing replacement costs.

Won Thired place in presentation about green computing and E-waste system