Mohamed Fisal
Senior Finance Executive/Analyst at Tata Consultancy Services
- Chennai, TamilNadu, India
- mohamedfaisal705@gmail.com
- 9597554408
A highly motivated professional with expertise in problem analysis, problem solving, communication and teamwork. Proven success in customer service and providing excellent support, utilizing active listening, clear oral and written communication, and analytical problem-solving skills. Efficient and organized with the ability to work independently o
Experience
Senior Process Associate
Client Support Specialist Process Specialist Home Depot (in Zendesk) is the assigned focal and point of contact for customer service and order management needs. The responsibilities are maintaining and improving customer satisfaction by focusing on end to end ownership of query
resolution.
Analyzing client tickets in Zendesk is the first po
Projects
Project 1
- React
- HTML
- CSS
- Mention key responsibilities that match the project description. Include explanatory phrases which includes why, how, where and how tasks are performed. Example: Managed a team of 5 sales reps to deliver monthly business targets.
- Mention measurable impact or results you helped deliver. Focus on the outcome of tasks. Example: Modified customer service support system to reduce complaints by 10%.