MIJO STALIN

• Performed routine maintenance oil-services and major maintenance services including Repair-kit. Ensured vehicles were running smoothly and efficiently.
• Checked and repaired damaged wires, checked resistance, checked continuity, changed bulbs, and performed wheel balancing and wheel alignment when scheduled for service. Ensured the safety and functionality of the vehicle's electrical system and tires.
• Replaced broken or worn parts, such as tires, brake pads, brake discs, shock absorbers, air suspension, standard suspension, sub-frames, steering box, water pump, 12V battery, and A/C gas refill. Improved vehicle performance and safety by replacing essential parts.
• Wrote comprehensive reports about repairs and closed job cards. Maintained thorough documentation of repairs and ensured accurate billing.
• Performed vehicle diagnosing (GFF) and final inspection. Conducted thorough inspections to identify and address any issues.
• Kept the workshop clean and implemented changes and quality improvements. Maintained a clean and organized workspace while constantly striving for improvement.

• Gain exposure to different car models and their unique repair requirements, working on a variety of vehicles from different car manufacturers.
• Deal with customer queries, complaints, and grievances in a neat manner, ensuring customer satisfaction.
• Keep customers up to date about repairs to their vehicles by providing clear explanations of the work to be done, fostering trust and transparency.
• Start learning wheel alignment and wheel balancing to enhance technical skills and improve overall performance.
• Maintain a high level of customer service by delivering quality repairs and prompt service, leading to increased customer loyalty.

• Learned to perform basic and major maintenance services, increasing knowledge and skills in diagnosing and repairing vehicles, resulting in improved efficiency and customer satisfaction.
• Started learning to replace major parts such as tires, brake pads, brake discs, shock absorbers, suspension struts, engine mountings, and clutch plates, developing expertise in component replacement and ensuring optimal vehicle performance and safety for customers.
• Wrote comprehensive reports about repairs and closed job cards, improving documentation and record-keeping processes, facilitating clear communication with customers, and accurate tracking of repairs.
• Collaborated with team members to streamline workflow and improve overall efficiency in the repair shop, implementing process improvements and teamwork initiatives, resulting in reduced turnaround time and increased productivity.

My second accolade acknowledges my exceptional performance and productivity in Audi car service, celebrating my commitment to excellence and efficiency in delivering top-tier automotive maintenance and customer satisfaction.

"Introducing my debut award honoring Excellence in Achieving Peak Productivity within Volkswagen car service. This accolade celebrates exceptional efficiency and service excellence, recognizing individuals or teams who optimize processes and deliver top-tier Volkswagen maintenance."