MASHECH B

• Managed full-cycle recruitment process, sourcing to on-boarding and orientation to Exit of the Employees.
• Handled payroll processing for 6 geographies as per local law and compliance via payroll software and partners.
• Provided support and guidance to employees on HR-related issues.
• Collaborated with managers to resolve workplace issues.
• Ensured compliance with local employment laws and regulations.

• Executed the business model of building a network of Partner Specialized in Talent Acquisition across UK/EU, expanding the network of IT recruitment partners for business development & growth.
• Managed a network of about 10-15 partners specialized in IT recruitment, implementing strategies to engage potential partners and meet the IT Demand in the market.
• Oversaw the complete processes of sourcing candidates and onboarding them at client locations, ensuring a smooth and efficient onboarding experience.
• Formulated strategies to engage potential partners and expand the network of IT recruitment partners, increasing the pool of qualified candidates available for client projects.
• *Contributed to the growth of the company by optimizing the recruitment process and reducing time-to-hire** for client projects.

• Managed Green & Brown field projects - Successfully managed the planning and execution of multiple projects in the real estate industry, including warehouses and retail stores.

Impact: Ensured timely completion and delivery of projects, meeting all objectives and exceeding client expectations.

• Interacted with SMEs of Real Estate - Collaborated with subject matter experts in the real estate industry to gather insights and incorporate best practices into project planning and execution.

Impact: Leveraged expert knowledge to optimize project outcomes and improve efficiency in the delivery process.

• Facilitated project planning - Led the process of project planning by coordinating with cross-functional teams and stakeholders to define project scope, goals, and deliverables.

Impact: Ensured alignment of project objectives with business goals and maximized the efficiency of project execution.

• Executed warehouses and retail stores for project completion - Oversaw the successful execution of projects, including coordinating resources, managing timelines, and resolving any issues that arose during construction.

Impact: Delivered high-quality projects on time and within budget, leading to increased customer satisfaction and repeat business.

• Amplified relationships with stakeholders - Fostered strong relationships with stakeholders, including clients, suppliers, and contractors, to ensure effective communication and collaboration throughout the project lifecycle.

Impact: Enhanced project outcomes by facilitating seamless coordination and alignment between all project stakeholders.

• Addressed concerns, complaints, and inquiries of customers promptly and effectively.
• Provided top-notch, personal service and polite support to each customer, improving their interest in continuing to use the services.
• Boosted customer satisfaction metrics of the team by offering exceptional customer service.
• Resolved customer issues in a timely manner to ensure customer satisfaction.
• Enhanced customer experience by addressing customer concerns and inquiries.

As a Senior Operation Executive, I handled import/export shipment coordination and delivery to customers as per committed TAT. I managed 5-10 import shipments in a week and ensured timely clearance and delivery to customers.

I developed a Sales Analysis Dashboard using Power BI at Gloroots Inc/ Zemploy India Pvt Ltd to provide actionable insights for informed decision-making. The dashboard helped in visualizing sales data and identifying key performance indicators to improve overall sales strategy and performance.

• Managed the migration of 150+ employees to payroll software

Increased efficiency and accuracy in payroll processing, resulting in time savings and decreased errors.

• Automated the payroll execution every month

Streamlined payroll processes, eliminating manual data entry and reducing processing time.

• Maintained employee documents in the platform

Improved accessibility and organization of employee records, leading to enhanced data management and compliance.

• Mention measurable impact or results you helped deliver. Focus on the outcome of tasks. Example: Modified customer service support system to reduce complaints by 10%.