Karthik K

Managed a regional team based in Delhi and Bangalore, managing strategic large key account merchants as part of the client experience and service delivery team. Acted as the Level 2 escalation point for internal business teams and key account merchants on priority requests, escalations, and complex issues, ensuring timely service delivery.

Managed overall banking and financial operations for assigned key account HNI portfolio of customers and acted as one-point of contact, for retail and NRI premium customers, fostering strong relationships and increased CASA book value of the assigned portfolio.

Managed a Team of 12 Financial Executives to drive new life insurance business sourcing through CITI FINANCIAL channel partner branches.

• Received Best ARM award for PAN INDIA by CEO for two consecutive

quarters in 2008.

Managed a Team of 5 Financial Service Consultants to drive sourcing of life insurance business through assigned bank branches of ICICI Bank.

Each description of your work experience should be clear and concise, yet descriptive. After reading your description, a prospective employer should know exactly what your responsibilities were, what skills you have developed, where your strengths lie, and what you have achieved

Manage Bank channel partner and generate new business, servicing of existing policy holders.

Awarder for exceeding targets on cross-selling of financial products

Awarded best ARM for being top performer for two consecutive quarters in 2008.