Manish Choudhary

Managed a portfolio of identified customers through time-bound interventions to increase penetration levels and maximize results. Assisted in the development of deal structures alongside marketing and monitored risk management activities. Educated clients and team members regarding foreign transactions and coached and trained staff for high performance and achievement.

Each description of your work experience should be clear and concise, yet descriptive. After reading your description, a prospective employer should know exactly what your responsibilities were, what skills you have developed, where your strengths lie, and what you have achieved

• Managed a portfolio of customers and implemented interventions, engagement programs, and enhanced offerings to boost customer satisfaction and loyalty.
• Cross-sold bank products and services to existing customers, resulting in an increase in revenue.
• Resolved customer queries and complaints promptly and effectively, ensuring high customer satisfaction and retention.
• Activated Direct Banking Channel and encouraged customers to use digital banking services, resulting in improved efficiency and reduced operational costs.
• Gathered valuable insights from the customer database to develop targeted strategies for customer acquisition and retention.