Harsath Ahamed
Shift Manager at Burman Hospitality Pvt Ltd (Tacobell)
- chennai, Tamil Nadu, India
- harsathahamed24@gmail.com
- 9841372966
A highly motivated individual seeking challenging opportunities to further develop and utilize their knowledge, skills, and experience for personal and organizational growth. Committed to continuous improvement and professional development.
Experience
Shift Manager - Operation
⚫ Roaster planning and Hiring TMs as per the budget.
⚫ Provide proper Training for TMs.
⚫ Make a Proper plan to Achieve BSC Targets.
⚫ Assigning daily Activities for TMs.
⚫ Monitor People, Customer satisfaction, Profit, Cash, Quality & Inventory.
Shift Manager - Operation
⚫ Handling OLA Dark Store and OLA Dark Kitchen for 4Months.
⚫ Opened 2 new Dark Stores with my cluster Manager.
⚫Handling 30 Team Members in a happy environment, giving proper training and Taking a Test for all TM to improve their career and appreciating with gifts.
⚫ Taking Daily Food Safety audit as per NSF Points in Dark Kitchen.
⚫ Maintaining 10 Minutes of Food Preparation Time in DK and 2 Minutes of Packing Time in DS.
⚫ Providing customer orders with good quality and taste to avoid quality-related concerns.
⚫ Assigning a shift for all employees as per the manpower.
⚫ Assigning Daily activities for all TM daily for Both shift TMs.
⚫ Handling inventory daily in DS and DK.
⚫ Maintaining a store and kitchen with proper cleanliness and Hygienic manner.
⚫ Handling Petty cash with proper documentation and use as per the Budgets.
Guest Delight Associate Ace - Operation
⚫ Maintaining 30 minutes on time Delivery completion.
⚫ Assigning shifts for the Team members as per the staff management.
⚫ Lead a team as per the company SOP.
⚫ Assigning daily responsibilities of Team Members.
⚫ Taking an OJT and SOC for all Team members.
⚫ Maintaining a store with proper cleanliness and Hygienic manner.
⚫ Providing customer orders with good quality to avoid quality-related concerns.
⚫ Handling team with a Happy environment.
Awards
Award 1
Two-time winner of the Small Business Influencer Awards, hosted by Small Business Trends to recognize local businesses that stand out as influential in the community.