Mohamed Afrath Abdul kareem
IT Support Engineer at Alpha Health Group
- Colombo, Western Province, Sri Lanka
- afrathexpo@gmail.com
- +94 771234567
Experienced IT Support professional with a strong track record in resolving technical issues and providing exceptional customer service. Skilled in troubleshooting hardware and software problems, implementing system upgrades, and ensuring network security. Committed to delivering efficient and effective IT solutions to optimize productivity and minimize downtime. Seeking new opportunities to leverage expertise in providing reliable IT support and driving organizational success. Let's connect and discuss how I can contribute to your team.
Experience
Information Technology Support Engineer
Currently working as an Information Technology Support Engineer at Alpha Health Group, responsible for resolving technical issues and providing exceptional customer service. Skilled in troubleshooting hardware and software problems, implementing system upgrades, and ensuring network security. Committed to delivering efficient and effective IT solutions to optimize productivity and minimize downtime.
Information Technology Executive
Worked as an Information Technology Executive at Beach Wave Hotel, responsible for providing IT support and ensuring network security. Managed system upgrades and resolved technical issues to optimize productivity.
IT Technician
Served as an IT Technician at E-best campus, responsible for troubleshooting hardware and software problems, and implementing system upgrades to ensure smooth IT operations.
Marketing Executive
Worked as a Marketing Executive at Ceylinco General Insurance Limited, where I gained valuable experience in marketing strategies and customer relations within the IT industry.