VIGNESH S
TEAM LEADER at Altruist Technology Pvt. Ltd(Backend In Airtel Finance)
- Chennai, TAMILNADU, INDIA
- sjsamvignesh@gmail.com
- +91 91502-17578
To pursue career with an organization that provides an excellent platform and which enables me to apply my skills to achieve organizational objectives Hard Working, Sincere, Independent Problem Solving,AbilityTo Perform Well In Team,Eager To Learn New Technology. Reconciliation, Handling Circles And Stores,Excel Shortcuts, PNP(Payment Not Posted)
Experience
TEAM LEADER
Oct 2023 – Nov 2024
_Reconciliation, Handling Circle And Stores, Excel Shortcuts, PNP(Payment Not Posted_), Handling All Languages.Seeking a good position where my skills as well as my leadership abilities will help you to obtain your company's mission
- Managed a team and served as a backup associate for three years, resulting in increased team efficiency and seamless operations.
- Oversaw PNPSR and all-India payment posting, which led to improved accuracy in financial reporting and reduced posting discrepancies.
- Conducted MIS work and billing processes, enhancing operational transparency and timely invoicing.
- Addressed and resolved escalation and posting issues, contributing to a significant decrease in resolution time and enhanced client satisfaction.
- Implemented chargeback procedures, resulting in effective recovery processes and minimized financial losses.
Associate
Apr 2021 – Sep 2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Analyzed customer data to identify trends and anticipate customer needs.
- Balanced competing priorities efficiently while managing multiple tasks simultaneously, ensuring that all customer concerns were addressed promptly.