Sudheer P

Coordinate the Automated tools team for a smooth operation.

Test the tools developed & report the same to the management.

Customer wise Reports on Daily Count for the number of SMS sent.

Was a part of successful Transition of Bharti project from Chennai NOC to Noida NOC.

Alarms analysis, escalation, troubleshooting and preventing fault propagation and ensure network availability.

Daily Health Check of all the BSS units present in the network and analuse wort cells.

Determines applicant qualifications by Technically interviewing applicants and analysing responses.

Coach/Mentor the team by Monitoring the process and helping them in their work by providing assistance to the team.

Assessment of service requests of Site creation with respect to contractual obligations, completeness & correct allocation.

Acquire talent & recruit engineers according to the clients requirement.

Recruit Engineers in a contractual role as per the requirement by the client.

Analyze training needs for the team members

Effectively manage multiple simultaneous projects with continuously rolling schedule. Acquire Talents & Recruit Engineers for Operations team according to the requirement. Define, plan, monitor and manage the project to meet SLA.

Analyze and optimize tool-based workflows. Tracking and monitoring N/W service requests from different customers

Check the genuinety of the needful people to help/donate

Check/Coordinate with the Government staff on the needful things to be done for the Helpless/Homeless

Maintain a track on the Receivable & Deliverables

Coordinating with the vendors on accommodation provided and prepare required itinerary.

Host Daily Stand-up Meetings

Implement Project Management/Best Practices and Keep all Parties on Track.

Coach Team Members on Scrum Practices and Principles and Assist the Product Owner With the Product Backlog

Act on blockers for any RM's related to any deployment

Sync with AMER team and Manager's to streamline the process.

Update Trackers on time

• Monitor alarms & coordinate the same with field technicians/Engineer to resolve the issue
• Focus & Coordination

• Mention key responsibilities that match the project description. Include explanatory phrases which includes why, how, where and how tasks are performed. Example: Managed a team of 5 sales reps to deliver monthly business targets.
• Mention measurable impact or results you helped deliver. Focus on the outcome of tasks. Example: Modified customer service support system to reduce complaints by 10%.

• Mention key responsibilities that match the project description. Include explanatory phrases which includes why, how, where and how tasks are performed. Example: Managed a team of 5 sales reps to deliver monthly business targets.
• Mention measurable impact or results you helped deliver. Focus on the outcome of tasks. Example: Modified customer service support system to reduce complaints by 10%.