Suder Vizhi (சுடர் விழி)

To Ensure accurate and timely compliance under above act as per requirement of cilent.

To maintain various records and register.

Handling queries and solved the problems in Statutory compliance.

Act as a single point of contract for esclation or general client questions and be responsible for issue

Maintenance and interaction with customers to complete their credit card payments .Handling 400-450 accounts worth 4 crore. Involved in handling RISKX as a Caller.Handled 250 calls per day through DIALER and generate PTP with a conversation of 90-93%

Interacting with cilents and customers to get their requirement of details about the house.Handling 250 calls per day through dialer and generate quality requirement of their needs. Maintain client relationship for business ad help the customer team in acheving target

Handling chat As a CHAT SUPPORT

Help customers with their accomadation needs and assist them to use the product effectively

Guide the customer through calls and chat and to help them make the right choice and reduce their efforts

Convince and guide customers through payment process

• Manging the new joiners and trained them for work
• Keep recording their activity
• Trained THEM with provided validate services to the user
• impact or results you helped deliver. Focus on the outcome of tasks. Example: Modified customer service support system to reduce complaints by 40%.

• From September to November consisty performed and closing of account of 97%
• It decrease UNPAID account from the database

Received CONSTIENCY TOP closure Award from HDB financial Services